The Support Coordinator assists clients to understand and access their supports and services. The role involves coordinating service providers, monitoring support arrangements, maintaining client records, and working with clients to achieve their individual goals and improve their independence and wellbeing.

Key Responsibilities
Develop and maintain positive working relationships with clients, families, carers and service providers.
Assist clients to understand their support plans, available services and options.
Coordinate and monitor supports and services according to each client’s needs and goals.
Liaise with NDIS providers, community services, healthcare specialists and other relevant organisations.
Assist clients to access appropriate services and community resources.
Monitor service delivery and identify any issues or changes in client needs.




Maintain accurate, confidential and up-to-date client records and documentation.
Advocate for clients and support their choice, independence, dignity and rights.
Assist with referrals, appointments, service agreements and other support coordination tasks.
Follow relevant legislation, organisational policies, privacy requirements, safeguarding procedures and NDIS requirements.
Identify and report risks, incidents, concerns or changes in circumstances appropriately.
Participate in team meetings, case reviews and career development activities.

Pay: $48.29 – $55.50 per hour Expected hours: 8.0 per week

Work Location: Hybrid remote in Cairns QLD

📌 Support Coordinator Cairns
🏢 Amazing Care
📍 Cairns