We are looking for a friendly, organised and motivated Retail & Office Assistant to join our team.
This is a diverse role suited to someone who enjoys working with people, has a keen eye for detail and is happy to assist with both retail and administrative duties.
About the Role
This is a hands on, wide-ranging position where no two days are necessarily the same. You will play and important role in the day-to-day running of the business, assisting customer in store while supporting general office and administrative tasks.
Key responsibilities include:
Greeting customers and providing friendly customer service
Assisting customers with jewellery repair enquiries and purchases
Processing sales, payments and customer orders
Maintaining product displays and ensuring the store is presented to a high standard
Answering phone calls and responding to customer enquiries
Assisting with general office administration
Assisting with quality control of jewellery repairs
Assisting with emails, correspondence and other day-to-day business tasks
Supporting the team with additional duties as required
About You
We are looking for someone who is reliable and takes pride in their work. You will enjoy being part of a small team where flexibility, initiative and a positive attitude are valued.
To be successful in this role, you will ideally have:
Previous retail, customer service or administration experience
Excellent communication skills
Strong attention to detail and good organisation skills
Confidence using computers
A professional and friendly manner when dealing with customers
The ability to multitask, prioritise tasks and work independently
A proactive attitude and willingness to learn
Experience in a jewellery or similar retail setting would be an advantage, but is not essential for the right person. Training and support will be provided to help you succeed in the role.
If you enjoy working with customers and looking for a varied role, we would love to hear from you!