We are seeking an experienced and efficient Senior Medical Receptionist who will play a vital role in the smooth running and growth of our practices. This is an prospect for you to involve in day to day running of the practice, streamline daily operations, and deliver exceptional service to our patients.
What you'll be doing
This is a part time position in our Sunnybank clinic with remote oversee of clinic at Noosa Heads.
Your responsibilities will include
Clinic communications – phone, email, and welcoming clients.
Daily operations – managing clinic flow and supporting team operations. Oversee billing, payments, and Medicare claims
Calendar management – optimising bookings and reducing downtime
Client retention – following up with lapsed clients and assisting team members with treatment plan bookings
Compliance support – assisting with documentation and clinic standards
Clinic presentation – maintaining a clean, professional workplace
Leadership – taking initiative and confidently managing daily operations.
Marketing & social media – providing support when needed
What we're looking for
At least 12 months experience as a senior medical receptionist in general practice/specialist clinic.
Confidence using practice management system preferably Gentu.
Experience with similar practice management systems will be considered
Strong communication skills and a calm, solutions-focused approach
A team player attitude and willingness to go the extra mile
Availability to work at Sunnybank location.
Knowledge of compliance in the health care industry
Basic understanding of payroll and HR processes is an added advantage.
Must be an Australian citizen or Permanent Resident to be eligible for this position
What we offer
Competitive salary based on experience + super
Growth opportunities opportunities in a supportive, high-performing team
Opportunity to become a part time/full time employee following successful performance review.
About us Auslon Medical Group is an established healthcare provider in Sunnybank, Bray Park and Noosa Heads. We are dedicated to delivering high-quality, patient-centred care and fostering a culture of excellence, innovation, and continuous improvement. As a member of our team, you will have the opportunity to contribute to the ongoing success and growth of our practices.
📌 Senior Medical Receptionist Sunnybank (Australia)
🏢 Auslon Medical Group
📍 Australia
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