Recruitmark is partnered with an Australian owned and operated company supplying and repairing precision surgical instruments for operating theatres across Australia and Recent Zealand.
About the Role:
You'll be the person our sales reps rely on to keep everything moving while they're out in front of customers. You'll be the calm, organised center of the sales office – turning enquiries into quotes, keeping the CRM honest, and giving the marketing side a hand whenever it's needed.
This is a genuine support role, not a sales target role. You'll be measured on accuracy, responsiveness and how much easier you make life for the people around you.
Applicants must be open to work to Tamworth NSW.
Key Responsibilities:
Preparing accurate, well-presented quotes and proposals for the sales team, and following them up
Managing inbound enquiries by phone and email – triaging, responding, and handing warm leads to the right rep
Keeping our CRM (Pipedrive) up to date: contacts, opportunities, pipeline notes and activity
Processing orders and repair jobs, and liaising with our workshop and dispatch so hospitals get what was promised
Preparing sales reports,
price lists and customer information packs
Supporting marketing: coordinating email campaigns, updating website and social content, organising collateral and event logistics
General office and sales administration – calendars, travel, supplier orders, and keeping the office running smoothly
About You:
You've spent at least 1–2 years in sales support, sales administration, customer service or a similar office-based role
Organised to a fault – you can juggle a dozen open quotes and not drop one
A confident, friendly communicator on the phone and in writing
Comfortable with the Microsoft 365 suite (Excel and Outlook in particular) and quick to pick up recent systems; CRM experience is a big plus
Detail-obsessed – numbers, pricing and product codes need to be right the first time
Happy to roll up your sleeves and help wherever the team needs it
Experience in medical devices, healthcare supply or a hospital workplace is welcome but not essential – we'll teach you the product
Applicants must be Australian/New Zealand citizens or have Permanent Residency.
📌 Sales Support Coordinator New South Wales (Australia)
🏢 Recruitmark
📍 Australia
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