We are looking for an experienced and enthusiastic medical receptionist team leader to join our growing cardiology team.
This is a part time or full time position, four to five days a week.
We are a cardiology service who provides consultation and diagnostics to patients in the eastern suburbs. We pride our service on delivering high quality patient care, whilst maintaining a positive working workplace for our team members. You will join our medical administration team, practice nurses, practice manager and cardiologists. We are also supported by experienced cardiac technologists who provide cardiac diagnostic services.
About the Role
As the Medical Reception Team Leader, you’ll be the first point of contact for our patients and play a vital leadership role in managing the daily workflow of our reception team. You'll work closely with doctors, nurses,
and other administrative staff to maintain a smooth, friendly, and skilled setting.
Key Responsibilities
Supervise and support a team of medical receptionists
Roster management and training new staff
Ensure high-quality customer service for all patients
Oversee appointment scheduling, billing, and data entry
Coordinate with clinicians and nursing staff for daily operations
Handle escalated patient or staff concerns professionally
About You
Previous experience as a senior medical receptionist or team leader (essential)
Strong leadership and people-management skills
Excellent communication and interpersonal abilities
Knowledge of Medicare billing and medical terminology
Ability to multitask and work in a fast-paced environment
📌 Medical Receptionist Team Leader Wantirna (Australia)
🏢 Vital Heart Care
📍 Australia
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