Support the full operational picture: Inbound, Outbound, Quality, Cost, and Supply Chain as the vital link between Amazon and its 3PL partners. You'll be a performance guardian, cost controller, and change agent all at once: spotting hidden savings, driving Lean/Six Sigma improvements, and holding sites accountable while empowering them to deliver on Amazon's behalf. If you thrive on data-driven decisions, high-stakes stakeholder influence, and setting the benchmark for an entire network, this role puts you at the center of it all.

Key job responsibilities

Performance Management
Establish and lead a structured, systematic approach to site-level performance management, including the use of short-term improvement plans, deviation management, and providing high-quality performance comments and feedback
Proactively identify performance deviations, develop and execute corrective action plans in collaboration with 3PL providers, and leverage data-driven insights to optimize operations
Support 3PL Provider navigate Amazon's WMS system to achieve operational excellence

Cost Management
Support productivity and cost-optimization projects




Actively engage with stakeholders to refine business cases and influence cost-improvement activities

Continuous Improvement
Utilize Lean, Six Sigma, or other continuous improvement methodologies to proactively detect potential issues before they impact KPIs
Drive operational excellence and structured follow-up with peers and linked businesses, setting higher benchmarks for the network
Demonstrate the ability to influence and align with internal and external stakeholders on improvement plans

Change Management
Effectively implement top-down changes from Amazon leadership as well as bottom-up initiatives to align 3PL operations with Amazon standards
Exhibit the capability to develop positive and effective initiatives, acting as a primary proposer and setting higher benchmarks for the rest of the network
1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays

📌 3rd Party Logistics Operations Specialist, Australia External Fulfillment Sydney
🏢 Amazon
📍 Australia