About the Role

We are seeking a compassionate and highly organised NDIS Service Coordinator to support participants in achieving their goals and navigating the NDIS with confidence. In this role, you will work closely with participants, families, and service providers to ensure supports are delivered effectively, safely, and in line with NDIS guidelines.

This is a rewarding opportunity for someone who is participant-focused, proactive, and passionate about making a real difference in people’s lives.

Key Responsibilities
Build and maintain strong, respectful relationships with NDIS participants and their support networks
Coordinate and implement NDIS-funded supports in line with participant goals and plans
Liaise with service providers, allied health professionals, and other stakeholders
Monitor service delivery and outcomes to ensure value and compliance
Identify risks and resolve issues in a timely, participant-centred manner
Maintain accurate case notes, reports, and documentation in line with NDIS requirements
Advocate for participants and support their choice and control
Ensure all supports align with NDIS Practice Standards and organisational policies
Contribute to quality assurance, internal audits, and continuous improvement projects.

About You




Previous experience in a similar coordination or administrative role, within the disability services sector
Strong understanding of NDIS plans, supports, and funding categories
Excellent communication and interpersonal skills
Ability to manage multiple participants and priorities effectively
High level of professionalism, empathy, and cultural awareness
Strong problem-solving and organisational skills

Essential Requirements
Relevant qualification in Community Services, Disability, Social Work, or similar (or equivalent experience)
Current NDIS Worker Screening Check
Working with Children Check
Current driver’s licence and reliable vehicle
Right to work in Australia

Desirable
Previous experience as an NDIS Service Coordinator or Support Coordinator
Knowledge of NDIS Practice Standards and Quality & Safeguards Framework
Experience using client management systems

What We Offer
Supportive and values-driven workplace
Ongoing training and career development
Adaptable working arrangements
Opportunity to make a meaningful impact every day

Job Type: Casual

Pay: $38.00 – $45.00 per hour

Benefits:
Career development assistance
Work from home

Work Location: Hybrid remote in Midland WA 6056

📌 Ndis Service Coordinator Midland
🏢 Crystal Disability and Nursing Services
📍 Midland