We are seeking a dedicated and detail-oriented Migration Agent Assistant to join our team in Melbourne. This is a full time, in office role supporting the Principal Migration Agent and assisting clients throughout the migration and visa application process.
The successful candidate will play a key role in ensuring visa applications are prepared accurately, efficiently, and in compliance with relevant requirements, while delivering exceptional client service.
Key Responsibilities
Assist migration agents with visa applications and related matters
Support clients throughout the visa application process
Prepare and maintain client files and documentation in a timely and organised manner
Assist the Principal Migration Agent with migration-related paperwork and submissions
Liaise with clients via phone, email, and in person
Collect, review, and follow up on visa-related documentation from clients
Upload and manage documents on relevant systems and platforms
Handle immigration-related clerical and administrative tasks
Provide professional customer service and administrative support,
including photocopying and assisting clients with application forms
Work effectively under pressure with tight deadlines and shifting priorities
Perform other duties as directed
Skills & Qualifications
Excellent communication and interpersonal skills
Proven experience in administration and document management
Having at least one year of work experience in the migration or immigration field is highly regarded
Strong attention to detail and organisational skills
Ability to work independently and manage multiple tasks efficiently
Ability to learn new systems and processes quickly
Familiar with ImmiAccount, Microsoft applications, CRM software, etc
Applicants with general administrative assistant experience will be considered
Bilingual or multilingual applicants are strongly encouraged to apply
Work Arrangement
Full-time, permanent position
In office role based in Melbourne, VIC