Bayside City Council is seeking a Coordinator Customer Contact Centre to lead the contact centre, ensuring high-quality, customer-focused service across channels. The role reports to the Manager Advocacy, Communications and Engagement and drives performance, workforce capability and continuous improvement.
The position offers hybrid work with some flexibility to work from home, and a competitive permanent salary plus superannuation.
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📌 Customer Contact Centre Leader — Hybrid Melbourne
🏢 Bayside City Council
📍 Melbourne
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