Betts Transport is a growing business, with an expanding customer base and increasing demand for our services. We're looking for a confident Allocator/Operations Supervisor to help us build on that growth: someone who can coordinate daily allocations, work autonomously, support our drivers, resolve customer issues, and keep operations running smoothly as we continue to scale. Based at our Tomago yard, you'll play a hands-on role in a rapid-paced environment where safety, efficiency, and great service come first.

Key responsibilities
Allocate and schedule daily loads, matching the right trucks and drivers to jobs to ensure timely and efficient deliveries, all within compliance requirements
Supervise daily dispatch, routing, and tracking of trucks
Communicate job details clearly and promptly to drivers
Resolve customer complaints and enquiries with professionalism, escalating when necessary
Verify pricing accuracy, addressing any discrepancies promptly
Provide training and support to drivers and operations staff on compliance and safety protocols
Monitor and enforce compliance with transport laws, safety standards, and environmental regulations
Oversee NHVAS compliance in Mass and Fatigue, including scheduling to ensure drivers meet rest requirements




Maintain accurate records for fleet maintenance, driver logs, incident reports, and audits
Promote and enforce a culture of safety and continuous improvement
Assist with recruitment and onboarding of recent drivers
Act as the main point of contact for driver paperwork and records, including PODs, connotes, and compliance documentation, ensuring everything is accurate and filed on time.

About you
Proven experience in transport allocation, dispatch, or operations, ideally with exposure to compliance
Strong understanding of NHVAS and fatigue management standards
Excellent communication and organisational skills, with the ability to juggle multiple moving parts at once
Robust problem-solving ability and customer service focus
Ability to work under pressure in a rapid-paced setting
Strong computer skills, including proficiency in Microsoft Office Suite (especially Excel), transport management systems (TMS), and compliance software

About us

Betts Transport offers an excellent working environment, based out of Tomago, NSW, where you will be part of a close-knit, experienced team. This is a fantastic opportunity to take the next step in your career within a reputable company.
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📌 Operations And Allocating Supervisor Maitland
🏢 Betts Transport P/L
📍 Maitland