Operations & Order Management Qualified

Operations & Order Management Skilled (Spare Parts) | Macquarie Park | Contract
Our client, a global energy technology company, is looking for an energetic, customer-focused Operations & Order Management Professional to be the key link between customers and operations teams. You'll manage spare parts enquiries, quotes and sales orders, keeping information accurate and supply on time.
If you like quick-paced, hands-on work and solving problems, this is for you.

What you get
Contract role (initially 6 months) based in Macquarie Park
A global employer at the forefront of the energy transition
Exposure to low-emission power generation: gas and steam turbines, generators and decarbonisation services
Variety every day working with customers, engineers, suppliers and overseas factories

The role
Customer contact: Be the first point of contact for spare parts enquiries, giving accurate lead times, pricing and availability
Orders and quotes: Enter and manage orders in SAP, follow up quotes and keep backorders up to date
Supply:



Work with factories and procurement to confirm availability and order status, and coordinate freight, shipping documents and proof of delivery
Logistics: Coordinate 3PL providers, freight forwarders and warehouse partners, and chase delays or discrepancies
Service levels: Proactively manage backorders and give customers regular updates
Inventory: Assist with stock reconciliations, cycle counts and inventory investigations

What you need
2+ years in operations, logistics, supply chain, customer service or administrative support
Experience processing purchase and sales orders
ERP experience (SAP, Phoenix or similar) and strong Excel skills, including reporting and reconciliations
Excellent communication and customer service, with high attention to detail
Self-motivated and proactive, able to work independently, juggle priorities and work well in a team

Bonus, not essential

Logistics or procurement experience in industrial automation and controls, or basic knowledge of PLC, SCADA, DCS and field instrumentation.
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📌 Operations & Order Management Professional Sydney (Australia)
🏢 Tecside Group
📍 Australia