Job Description

/n

/n
Supportive leadership and a positive workplace culture

/n
Job security in a high growth sector

/n
State-of-the-art facilities and beautiful working environment

/n

/n

About the Role

/n

You will play a vital role in ensuring a welcoming and qualified front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.

/n

Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.

/n

Your key responsibilities will be:

/n

/n
Welcoming residents, visitors and families creating a positive and inviting atmosphere

/n
Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently

/n
Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed

/n
Registering and monitoring visitors, ensuring security and safety protocols are followed

/n
Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary

/n




Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

/n

/n

Skills & Experience

/n

/n
Sound administrative skills with the ability to support rostering and team member allocations

/n
Experience using employee scheduling software such as Humanforce or Time Target (desirable)

/n
Adaptable, passionate and willingness to learn

/n
Friendly and effective communication abilities

/n

/n

If you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we’d love to hear from you

/n

About Arcare

/n

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is straightforward — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

/n

Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal prospect employer.

/n
J-18808-Ljbffr

📌 Administration Bendigo
🏢 Arcare
📍 Bendigo