REF: REF407
Date listed: 24 Sep 2026
Location: Canberra
Category: Mental Health & AOD
Type: Permanent

Crisis Counsellor

HiTalent Recruitment is seeking an experienced Crisis Counsellor to join NFP in Canberra.

This is an chance to work within a highly regarded organisation providing critical support to individuals impacted by Sexual and Domestic Violence.

As a Domestic Violence Social Worker, you will deliver high-quality, trauma-informed interventions, advocacy, and crisis support. The role includes participation in a crisis roster, including after-hours and call-out services.

You will work within a feminist, client-centred framework, supporting individuals through recovery and navigating complex systems such as legal and medical pathways.

Key Details
$53 - $55 per hour + super
Full time position
Female-identified applicants encouraged to apply (requirement of the role)
Rotating roster between 8:00 am and 11:00 pm, including weekends
Flexibility available; however, full availability across 7 days is required

Key Responsibilities
Deliver trauma-informed interventions, advocacy, and crisis support
Participate in crisis phone and on-call response (including after-hours)
Support clients navigating legal,



medical, and support systems
Conduct risk assessments and provide referrals
Maintain accurate case notes, reports, and data
Contribute to education, training, and community engagement

About You
Relevant qualification in Social Work, Psychology, Counselling, or a related discipline
Demonstrated experience supporting individuals impacted by trauma, sexual or domestic violence
Strong knowledge of trauma-informed and feminist practice frameworks
Excellent communication, advocacy, and report-writing skills
Proven ability to manage a caseload both independently and as part of a team-oriented team
Commitment to a human rights-based, client-centred approach

Requirements
Current driver’s licence
Valid WWVP card
Willingness to participate in after-hours and crisis roster
Available to work weekends

Desirable
Experience within advocacy or community services
Knowledge of the ACT community services sector

If you are a compassionate and experienced clinician looking to make a real impact in a crisis and trauma setting, we would love to hear from you.

📌 Crisis Counsellor Advocate Canberra (Australia)
🏢 HiTalent
📍 Australia