End User Computing Technical Officer (APS3)
END USER COMPUTING ENGINEER / TECHNICAL OFFICER
ID:LH-*****
Client:Australian Federal Police (AFP)
Experience Level:APS3 Equivalent
Location:Canberra, ACT
Working Arrangements:Primarily on-site – minimum 4 days per week
Estimated Start Date:1 December ****
Initial Contract:12 months
Maximum Hours:37.5 hours per week
Ability to obtain and maintain an AFPSecurity Clearance is required for this role.
Role Overview
The AFP is seeking an experiencedEnd User Computing Engineer / Technical Officerto support the delivery and ongoing management of a secure, modern endpoint environment.
The role has a strong focus onMicrosoft Intune, Microsoft Entra ID, Mobile Device Management, Android devices and endpoint security, with responsibility for configuring, administering and supporting mobile and end-user computing services across the AFP environment.
Key Responsibilities
The successful candidate will:
Design, configure and manage Android mobile devices usingMicrosoft Intune MDM.
Administer and supportMicrosoft Entra ID, including:Conditional Access.
Identity governance and protection.
Authentication policies.
Group and device management.
Role Based Access Control.
Manage Azure services supporting Intune, Entra ID and secure endpoint connectivity.
Configure application protection, device compliance and configuration policies.
Implement and maintain endpoint security controls and security baselines.
Troubleshoot technical issues across Intune, Entra ID, mobile devices and endpoint security.
Support secure connectivity, proxy services and managed endpoint internet access.
Maintain technical documentation, configuration records and operational procedures.
Work collaboratively with AFP technical teams and stakeholders.
Essential Technical Experience
Candidates must demonstrate robust hands-on experience across:
Microsoft Intune,



including:Device enrolment.
Mobile Device Management.
Device compliance.
Application deployment.
Endpoint security.
Policy management.
Microsoft Entra ID, including:Conditional Access.
Identity Protection.
Authentication methods.
Device identity.
RBAC.
Application integration.
Administration and support ofAndroid mobile devices.
Windows and Linux operating systems.
Endpoint and mobile device security.
Troubleshooting complex end-user computing and identity issues.
Qualifications and Experience
Candidates must have:
Relevant tertiary qualifications and/or industry certifications.
A minimum offive years' experience in a similar role.
Significant hands‐on experience administeringMicrosoft Intune and Microsoft Entra ID environments.
Strong written and verbal communication skills.
Demonstrated ability to work effectively within multidisciplinary teams and complex stakeholder environments.
Essential Professional Capabilities
Candidates should demonstrate:
Ability to achieve team objectives and deliver intended outcomes.
Ability to adapt to and support organisational and technical change.
Capacity to deliver the required services effectively.
Relevant experience successfully delivering similar end-user computing services.
Location and Working Arrangements
The role is based inCanberra, ACTand requires a minimum offour days per week on-siteto support team and stakeholder engagement.
Candidate Profile
This opportunity would suit an experiencedEnd User Computing Engineer, EUC Engineer, Endpoint Engineer, Intune Engineer, Modern Workplace Engineer or Microsoft 365 Endpoint Specialist.
The strongest candidates will bring deep practical experience acrossMicrosoft Intune, Entra ID, Android MDM, endpoint security and identity management, combined with strong troubleshooting skills and experience operating within complex enterprise environments.
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📌 End User Computing Technical Officer (Aps3) (Canberra)
🏢 Business Review Group
📍 Canberra