Transit Systems NSW is seeking a Customer Experience Officer in Bankstown to manage enquiries, feedback and complaints across multiple channels.
You will investigate issues, provide accurate information and resolve matters within required timeframes, collaborating with Customer Experience, Communications and Operations teams.
The role supports the transport network across Sydney, requiring a customer-focused, proactive approach and flexibility to work across locations as needed.
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📌 Transit Customer Experience Specialist (Sydney)
🏢 Kelsian Group
📍 Sydney
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