Job Description
Winnchester Consulting Pty Ltd – Garbutt QLD
Inspire.
Guide.
Create beautiful spaces.
An established national business in the building and residential products sector is looking for a customer-focused Showroom Consultant to join its team in Garbutt, Townsville.
This is a great opportunity for someone who enjoys helping customers bring their ideas to life.
You'll work with homeowners, renovators, builders and trade customers, guiding them through product options, helping them make confident selections and ensuring they receive a professional and welcoming showroom experience.
This is consultative sales — not high-pressure retail.
It's about understanding what the customer is trying to achieve, asking the right questions and helping them find the right solution.
What you'll be doing
Welcoming customers into the showroom and understanding their needs
Providing advice across a broad range of products and finishes
Helping customers compare options and make confident selections
Preparing quotes, processing orders and following up enquiries
Building strong relationships with customers and local industry contacts
Maintaining a professional, well-presented and customer-ready showroom
Working closely with the broader branch team to provide a seamless customer experience
What we're looking for
You don't necessarily need experience in this exact industry.
You may currently work in a showroom, retail, interiors, home improvement, building products, furniture, kitchens, bathrooms, flooring or another customer-focused environment where product knowledge and service matter.
What's more key is that you:
Enjoy working with people and providing genuine customer service
Are confident asking questions and recommending solutions
Have strong communication and relationship-building skills
Are organised and comfortable managing quotes, orders and follow-up
Take pride in presentation and attention to detail
Can learn a technical product range and explain it clearly to customers
Enjoy being part of a supportive, practical team
Why consider this opportunity?
You'll be joining an established national organisation with a strong presence across Australia and opportunities to build a long‐term career.
For the right person, this role can provide exposure to different areas of the business and future development across sales, operations, account management and leadership.
If you enjoy creating a great customer experience and helping people turn ideas into finished spaces, we'd like to hear from you.
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