**** Enterprise Technology Services Internship - Sydney
Location
Sydney
Business Area
Sales and Client Service
Ref #
********
Description & Requirements
The Company:
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world.
A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.
The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
You come to work with a purpose, passionate about technology and offering excellent experience to our clients.
Someone that is naturally curious, a strong problem solver and is willing to tackle new challenges and thrives with change.
You'll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
We encourage you to challenge the status quo and support your colleagues to innovate, learn and deliver the best service possible.
The Team:
Within Enterprise Technology, we help firms handle that complexity.
Providing common tools, services, and expertise, we enable firms to simplify technology management.
This ultimately drives lower total cost of ownership, faster time to market, and improved transparency.
With our record of accomplishment in delivering hosted solutions and our understanding of Capital Markets, we believe we are uniquely positioned to help clients with integration challenges.
Who You Are:
You come to work with a purpose, passionate about technology and offering excellent experience to our clients.
Someone that is naturally curious, a robust problem solver and is willing to tackle new challenges and thrives with change.
You'll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
We encourage you to challenge the status quo and support your colleagues to innovate, learn and deliver the best service possible.
The Role:
As an Enterprise Technology Service Representative, you are vital in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and products.
You will join our tight-knit team, providing technical application, escalated connectivity, and integration support.




You will be a trusted authority for fixing, resolving, and "owning" issues impacting our clients directly.
You will be handling inquiries supporting a variety of ETL (Extract, Transform, Load) workflows between Bloomberg and client systems.
You will interact with clients who code against various Bloomberg specifications as well as handling connectivity, application, and integration inquiries via multiple methodologies, including FIX, MQ, XML, SFTP, Web APIs, Splunk, Humio, Grafana.
We will trust you to:
Analyse and tackle issues related to our enterprise product suite and examine their root cause and offer a solution in a timely manner, working directly with customers and internal partners across functions
Work closely with our clients and our internal product, trade-desk, and engineering groups to facilitate speedy resolution to issues
Provide an outstanding level of production support to our client base
Demonstrate proactivity and ownership of client reported issues and outreach projects
Tailor your communication according to the client audience for both technical and non-technical users, including objection handling
Examine root cause statistics for trends in production issues, partnering with clients to ensure preventative measures are implemented following standard methodologies
During the summer internship program:
You will be asked to establish and develop trusted relationships with a subset of clients and provide technical application support and integration assistance to those customers.
Ensuring their connections and workflows are reliable and stable will be your main objective.
You will undertake an internal project, showcasing your understanding of Bloomberg Enterprise Technology core technologies.
You will learn about Blomberg's Enterprise Buy Side & Sell Side technical workflows in a multi-asset environment.
To be currently enrolled at university with a graduation date between November **** and December ****
To be available for a 10 weekssummer internship from February 15, **** to April 23, ****, and will be available to start full-time employment with us in **** or H1 of ****




Legal authorization to work full-time in Australia and will not require visa sponsorship now or in the future
Doing an undergraduate (or above) course in combined studies in Information Systems, Computer Science, Engineering, Finance, Economics or related business and STEM field, or related experience
Proficiency in a programming language (but not limited to Pythonor SQL), asdemonstrated through school projects or work experience (for Data Analytics work)
A customer service and solution-focusedexperience with a high degree of interpersonal skills to deal exceptionally with internal/external client's needs
A demonstrated understanding and interest of the financial markets, and financial asset classes/ products through school projects or work experience
A demonstrable history of solving sophisticated problems with a keen eye for detail and strong analytical attitude
A demonstrable interest and aptitude in technology with a basic understanding of connectivity and automation
A positive attitude and an eagerness to collaborate with teams across regions
Excellent written and verbal communication skills, especially when explaining technical processes and solutions to clients, business partners, and stakeholder
We would love to see:
Hands-on experience troubleshooting networks/connectivity/messaging, with experience in one or more of the following: FIX, MQ, TCPIP, API
Experience with IT Service Management or client relationship management
Demonstrable understanding and interest in learning FIX and/or Web API, the industry standard of message protocols
Experience using Data Analytics, visualization tools such as such as Qlik Sense or Tableau or PowerBI
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company.
We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer.
Please let us know if you require any reasonable adjustments to be made for the recruitment process.
If you would prefer to discuss this confidentially, please email ******
#J-*****-Ljbffr

📌 2027 Enterprise Technology Services Internship - Sydney Sydney, Aus Posted Today
🏢 Bloomberg
📍 Sydney