Gold Coast QLD | Full Time or Flexible School Hours Opportunity
Ormeau Vet | Sanctuary Cove Vet | Hope Island Central Vet
Above award salary, dependent on experience
Over the past 12 months, we have opened Ormeau Vet and are now preparing to launch two new sister clinics: Sanctuary Cove Vet and Hope Island Central Vet.
Together, the three clinics will form a connected Gold Coast network focused on community care, clinical collaboration and an exceptional experience for clients and patients.
As the network continues to grow, we are looking for a Practice Manager to bring the operational side of the three clinics together.
You will support the established Ormeau Vet team while helping Sanctuary Cove Vet and Hope Island Central Vet build strong systems, connected teams and a positive culture from the beginning.
This is a unique opportunity to work across three companion animal clinics, partnering closely with Clinical Leads, nurses, veterinarians and support teams to ensure each clinic runs smoothly, efficiently and continues to deliver an exceptional experience for clients and patients.
Whether you are a veterinary nurse ready to move into practice management, an experienced clinic coordinator or Practice Manager seeking broader responsibility, or an operations, administration, people management or customer service leader with a genuine interest in animal health, we would love to hear from you.
A Flexible Role Designed Around Outcomes
We are open to either:
A full-time position
A flexible part-time arrangement spread across the week
What matters most is finding someone who enjoys supporting people, improving systems and helping clinics operate at their best.
About the Role




This position will provide operational and administrative leadership across Ormeau Vet, Sanctuary Cove Vet and Hope Island Central Vet.
Working closely with each clinic's Clinical Lead and Apiam's National Business Managers, you will coordinate day-to-day operations, connect the three teams and help establish consistent systems, processes and a strong local culture.
Responsibilities will include:
Supporting the day-to-day operation of all three clinics
Rostering and workforce coordination
Timesheet, payroll, leave and staff administration
Assisting with recruitment, onboarding and induction
Supporting team culture, engagement and communication
Managing clinic administration systems, reporting and accurate data entry
Monitoring clinic performance, activity and business metrics
Supporting reception operations, client experience and complaint resolution
Coordinating inventory, suppliers, equipment and site administration
Implementing local marketing and community engagement activities
Identifying process improvements and helping implement new initiatives
Acting as a key link between clinic teams and support office functions
This role will help our clinical teams focus on outstanding patient care by keeping the operational and administrative side of the clinics organised and moving forward.




About You
You may be a:
Veterinary nurse ready to transition into administration or management
Veterinary clinic coordinator or practice manager
Operations, administration or people management professional with an interest in animal health
Customer service or business operations leader looking for a rewarding role in a growing industry
We are looking for someone who:
Is highly organised and comfortable managing competing priorities across multiple sites
Enjoys building relationships and supporting teams
Has strong communication, judgement and problem-solving skills
Is confident using systems, reporting and technology
Takes pride in creating efficient, consistent processes
Has a positive, practical and collaborative approach
Why Join Us?
Above award salary, dependent on experience
Flexible full-time or part-time arrangement
A unique opportunity to support three growing Gold Coast clinics
The chance to help shape two brand new clinics from launch
A diverse role with autonomy and support from experienced veterinary and leadership teams
Ongoing professional development and career opportunities
Employee Assistance Program and wellbeing support
Staff discounts for your own pets
Access to retail, travel, health and lifestyle discounts
The support of the broader Apiam Animal Health network
Build Something from the Beginning
Opportunities like this do not come along often.
If you enjoy supporting people, improving systems and helping great teams achieve great things, help shape the next chapter for three connected Gold Coast clinics.
#J-*****-Ljbffr

📌 Practice Manager (Gold Coast)
🏢 Apiam Animal Health
📍 Gold Coast