## Employment TypePermanent## Closing Date23 Oct *******:59pm## Job TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest)**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your team-oriented approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
## Job DescriptionAt Telstra, we're more than just a leading telecommunications company - we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an **iconic Aussie brand** that's been connecting Australians for generations.
You won't just be a friendly face in-store - you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
**Opportunities available across these locations:*** SHELLHARBOUR* WARRAWONG* WOLLONGONG* DAPTO**What You'll Be Doing:*** **Deliver Exceptional Customer Experiences:** Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* **Be the Go-To Tech Expert:** Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* **Achieve and Excel:** Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.




**Collaborate and Contribute:** Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
**Salary and Benefits:*** **Plus 12% Superannuation*** **Plus 10% Variable Remuneration\*\***\*\*If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).
**\*\***the first 2 months guaranteed while you learn on board.
* **Generous Discounts:** Enjoy **30% off Telstra services** and exclusive offers with over **240 brands and partners**.
* **Leave Options:** Take advantage of **16 weeks of paid parental leave**, the **Telstra Extra Day Off**, **gender affirmation leave**, **Cultural Leave**, **Blood Donor Leave**, and the ability to purchase up to **4 weeks of additional leave**.
* **Training & Career Growth Opportunities:** Access over **17,000 learning programs** through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
* **Flexibility:** We offer flexible working hours and a supportive approach to parental leave - **do it your way!
*** **Recognition & Rewards:** Benefit from **monthly performance rewards** and a range of recognition programs to celebrate your success.




* **Inclusive Culture:** Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
* **Great Communication Skills:** You're a natural at connecting with people and making their day better.
* **Solution-Oriented Approach:** You enjoy thinking on your feet and tailoring solutions for each customer.
* **Sales Drive:** You're motivated to achieve (and exceed!) sales targets and KPIs.
* **Passion for Learning:** You're eager to grow and develop your skills in a dynamic environment.
* **Resilience and Positivity:** You have a can-do attitude, even when things get busy.
* **Customer-Facing Experience:** Previous experience is a plus but not required - bring your enthusiasm and we'll teach you the rest!
***How to Apply:******Join Us at Telstra Retail:****When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
We can't wait to see what you'll bring to our team!
*Working at Telstra, we all have a why.
Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here.
Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there's a huge breadth of career paths available.
Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.
> Explore our teams
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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Wollongong)
🏢 Telstra Corporation
📍 Wollongong