We have an exciting opportunity for a
Care Manager
to join our Out of Hospital Care (OHC) program in Bella Vista on a full-time, maximum-term basis (15-months parental leave cover).
About us...
An industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation.
We understand how key it is to remain independent at home.
Our collaborative, authentic and talented team enhances people's quality of life each and every day.
You can be part of it.
As the aged care landscape evolves, we remain steadfast in our mission to support our clients with compassion, quality care, and proactive leadership.
About the role
As a Care Manager, you'll work with clients and stakeholders to assess, plan and manage services that enable people to safely return home from hospital.
You'll ensure clients have the right supports in place for independence, choice and control, while also promoting the benefits of Care Connect's wider services.
Key responsibilities
Review referral and intake information, completing client assessments (face-to-face or via phone) within agreed timeframes and KPIs
Develop person-centred care plans – identify needs, explain rights & responsibilities, and set client expectations collaboratively
Build strong referral networks and connect clients with local resources aligned to their care plans and budgets
Provide service excellence across all stages of the client journey
About You
You thrive on engaging with people, value relationships, and are confident in delivering person-centred care to a diverse client base.
You live by our values of Collaboration, Courage, Authenticity, Respect and Excellence – CARE.
To be successful, you will have:




Strong experience in case management or client management
Diploma or degree in Health/Allied Health OR 6+ years' relevant experience
Robust communication, advocacy and interpersonal skills
Proven time management, prioritisation and budget management skills
Current Australian driver's licence and reliable vehicle
Proficiency in Microsoft Office and willingness to learn client database systems
Immunisation record in line with NSW Health Category A Worker policy, or willingness to obtain
What's in it for you?
Competitive salary package.
Generous NFP salary packaging benefits to boost your take-home pay.
Hybrid working arrangements based from our Bella Vista office.
A supportive, collaborative and values-driven team.
Ongoing learning and professional development opportunities.
Employee Assistance Program (EAP).
Discounted health insurance and wellbeing benefits, including Fitness Passport.
The opportunity to make a genuine difference in the lives of older Australians every day
Employment Requirements
Successful candidates will be required to provide:
Current Police Check
Working with Children Check
Evidence of the right to work in Australia
As part of our recruitment process, candidates will be required to complete psychometric assessments.
We understand the benefits that a diverse workforce brings to our diverse community of clients.
Care Connect is an inclusive, Equal Opportunity employer.
We encourage applications from all members of the community including First Nations peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people, mature-aged workers and people living with disability.
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📌 Care Manager (New South Wales)
🏢 Care Connect Group
📍 New South Wales