Bendigo Bank in Melbourne, VIC is seeking a Customer Performance Lead to oversee the relationship with our external lending operations partner, ensuring service quality, regulatory compliance and operational excellence.
You will coordinate across risk, delivery, and product teams, monitor SLAs, drive improvement initiatives, and manage escalations to deliver seamless customer outcomes in a regulated banking setting.
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📌 Strategic Partner Performance Lead (Melbourne)
🏢 Bendigobank
📍 Melbourne
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