Work Type:
Fixed-term - Full-time or part-time
Grade:
VPS 3
Occupation:
Administration
Location:
Melbourne - CBD and Inner Metro suburbs
Reference:
*****
Rail Academy Newport (RAN) is Victoria's dedicated rail and infrastructure training facility, providing specialist environments where industry can build the skills needed to support Victoria's transport network and major infrastructure projects.
Reporting to the Rail Training Centre Manager, the Support Officer will coordinate training rooms and facility access, support bookings and documentation, provide administrative and customer service support, and assist with the safe and effective operation of the site.
This is a practical, hands-on and site-based role that includes opening and closing the facility, preparing training spaces, supporting training providers and visitors, monitoring site activity and assisting with site safety, procurement and other operational processes.
The role is based at Rail Academy Newport and requires flexibility to support the operational needs of the centre, including early starts and occasional Saturday work where required.
About You
You will bring strong organisational and administrative skills, with the ability to manage competing priorities, maintain accurate records.
You will be practical, reliable and safety-focused, with sound judgement and the confidence to work independently.
You will be a clear and respectful communicator who enjoys working with a diverse range of people and building positive working relationships.
A strong customer focus will be important, along with a commitment to helping learners, trainers, contractors, visitors and colleagues to have a positive experience at the facility.
You will be adaptable and willing to learn, with basic digital and administrative capability and the willingness to develop your skills using systems such Microsoft Outlook, Teams,



SharePoint, Word and Excel.
Most importantly, you will bring a positive attitude, initiative and a willingness to learn and develop, be open to feedback and contribute to a safe, supportive and inclusive workplace.
Mandatory Requirements
Current Volunteer Working with Children Check (or ability to obtain)
Current Victorian Drivers Licence and access to a vehicle
Ability to undertake a Rail Industry Worker (RIW) card required for the role, including Category 3 Rail medical, Safely Access Rail Corridor and Construction Induction White Card.
Level 2 First Aid Certificate (or ability to obtain)
Ability to work on-site at Rail Academy Newport outside of typical hours, including the ability to commence work as early as 6.45am and work occasional Saturdays as required.
Ability to work rostered hours Monday - Friday (7am - 6pm), occasional Saturdays
Ability to follow approved opening and closing procedures, with supervision and support as required.
What We Offer
An emphasis on work-life balance
High-performing team environment
Equal opportunity employer
Personal and professional development opportunities
Committed to safety and wellbeing
Training and development opportunities
Pre-Employment Checks
The successful candidate will be required to undergo pre-employment checks which include national police/qualification (where applicable) checks and misconduct screening.
Diversity and Inclusion
VIDA is an equal chance employer, committed to fostering a values-led, diverse and inclusive workplace.
We believe our teams should represent the diversity of our communities in which we work, and we actively embrace and celebrate people from all walks of life.
If you require reasonable adjustments to fully participate in the recruitment process, please contact us.
We're here to support you.
Applications close Thursday 15 October **** at *****pm
#J-*****-Ljbffr

📌 Support Officer, Training Facilities (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne