$35–$50 per hour + super + performance bonus
Base rate depends on experience and demonstrated capability.
Toowoomba & Darling Downs QLD, Australia
Applications welcomed from Toowoomba and surrounding areas
Henry's Plumbing, Electrical & Air Conditioning is looking for a Service Operations Coordinator to help manage the daily flow of our growing service business.
You'll be the control centre of our operation, coordinating technicians across the day, juggling schedules, solving logistical challenges, and making sure every job has the right people, information, and support to get the job done properly. Your focus is clear: remove roadblocks and keep the team moving to ensure we deliver great service.
The Role
You will be responsible for:
Scheduling and dispatching technicians to make the best use of each day
Managing daily changes, urgent jobs and competing priorities
Keeping technicians informed, supported and productive
Communicating with customers and managing expectations
Coordinating job requirements, access and preparation
Identifying issues early and finding practical solutions
Helping improve systems and processes as the business grows
Who We're Looking For
This role will suit someone with experience in coordination, scheduling, dispatch or operations.
Your background may include:
Service coordination or scheduling
Plumbing, electrical,



HVAC or trade services
Property management or real estate operations
Construction coordination or project administration
Transport, logistics or fleet operations
Other fast-paced customer or operational roles
You don't need the exact job title. We're looking for someone who can:
Manage competing priorities without losing control
Communicate confidently with customers, technicians and leadership
Make decisions and solve problems
Take ownership and follow things through
Keep people and jobs moving in the right direction
About Henry's
Henry's Plumbing, Electrical & Air Conditioning is a growing multi-trade service business servicing Toowoomba, Warwick, Stanthorpe and surrounding areas.
We are known for quality workmanship, professionalism and delivering great customer outcomes.
As we continue to grow, we're looking for someone who takes ownership, thrives on a challenge and wants to be part of a fun, supportive team.
Why Join Henry's?
$35–$50/hr based on experience and capability (performance bonuses available)
Family owned and operated for the last 10 years
Opportunity to grow with a successful business
Pathway into broader operational leadership
Excellent culture and in-house perks – Just ask our team!
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📌 Service Operations Coordinator (Toowoomba)
🏢 Henry Project Group
📍 Toowoomba