Reception Services Team Lead - Elevate Client Experience (Melbourne)

Reception Services Team Lead - Elevate Client Experience (Melbourne)

04 Oct
|
State Government Of Victoria, Australia
|
Melbourne

04 Oct

State Government Of Victoria, Australia

Melbourne

Department of Families, Fairness and Housing (DFFH) Victoria seeks a Team Leader, Reception Services to manage the Reception Services team and ensure high-quality, face-to-face and telephone customer service in a rapid-paced environment. You will guide staff, provide up-to-date information, and refer clients to the right agency.
Collaborating across the Area and Division, you will drive improvements in client service by establishing protocols, training, and client-focused processes.
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📌 Reception Services Team Lead - Elevate Client Experience (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne

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