Warranty Administrator – Automotive Industry
We are looking for an experienced and highly organised Warranty Administrator to join the team at Townsville Auto Group.
The successful candidate will be responsible for managing warranty claims from start to finish, ensuring claims are accurately prepared, submitted and processed in accordance with manufacturer requirements.
Key Responsibilities
Processing and submitting automotive warranty claims across multiple brands.
Reviewing repair orders, technician notes, parts and labour to ensure claims are accurate and complete.
Liaising with technicians, Service Advisors, Parts and manufacturers to resolve warranty queries.
Following up rejected, queried and outstanding claims.
Ensuring warranty claims are submitted within required manufacturer timeframes.
Maintaining accurate warranty records and documentation.




Assisting with warranty audits and ensuring manufacturer warranty policies and procedures are followed.
Identifying and resolving discrepancies before warranty ROs are closed.
About You
We are looking for someone with:
Strong attention to detail and a genuine commitment to accuracy.
Confident written and verbal communication skills.
Good numeracy skills and strong problem-solving ability.
A can-do attitude and willingness to learn.
A positive approach and genuine team spirit.
The ability to work independently while also contributing to a busy team workplace.
If you are ready for your next challenge and are looking to join a busy and supportive automotive team, we would love to hear from you.
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📌 Warranty Administrator – Automotive Industry (Townsville)
🏢 Townsville Auto Group
📍 Townsville