Hawkesbury City Council is seeking a dedicated Customer Experience professional based in Windsor to deliver high-quality frontline service. You will handle inquiries by phone, in person, or email, supporting call centre activity and accurate record keeping.
The role emphasises excellent communication, de-escalation skills and teamwork within a busy setting. Tertiary qualification or extensive experience in customer service is essential, with a WWCC and right to work in Australia required.
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📌 Customer Experience Lead — 9‐Day Fortnight & Perks (New South Wales)
🏢 Hawkesbury City Council
📍 New South Wales
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