Frontline Recruitment Group - Canberra ACT
$68,000 - $75,000 a year
3d ago , from Frontline Recruitment Group
Our client is a highly regarded cafe group with multiple busy locations across Canberra. Known for exceptional sourdough, pastries, coffee and a strong community focus, the business has built a loyal following through quality product, consistent service and a welcoming atmosphere. Supported by experienced leadership and established systems, it offers a stable, professional environment with a genuine emphasis on team culture and operational standards.
About the Position
This is an excellent opportunity for an experienced Cafe Supervisor to join a well established, multi site operation in Canberra. You will play a key hands-on leadership role across the front of house, ensuring high service standards, motivating your team and delivering an outstanding guest experience. Working across multiple locations, you will support daily operations, coach staff and help maintain the quality and consistency the brand is known for. Ideal for a hospitality professional who enjoys leading from the front in a fast-paced, product-focused environment.
Position Description
Lead and supervise front of house teams across busy cafe service periods
Ensure consistent delivery of excellent customer service and product presentation
Conduct pre shift briefings and maintain clear communication with the team
Support rostering, labour management and day to day shift coordination
Coach, train and develop team members to uphold high operational standards
Monitor cafe presentation, cleanliness and compliance with food safety and WHS requirements
Assist with cash handling, daily reporting and basic operational administration




Work collaboratively with bakery and kitchen teams to ensure smooth service
Contribute to a positive team culture across multiple Canberra locations
About the Client
Our client is a highly regarded cafe group with multiple busy locations across Canberra. Known for exceptional sourdough, pastries, coffee and a strong community focus, the business has built a loyal following through quality product, consistent service and a welcoming atmosphere. Supported by experienced leadership and established systems, it offers a stable, professional workplace with a genuine emphasis on team culture and operational standards.
About the Position
This is an excellent opportunity for an experienced Cafe Supervisor to join a well established, multi site operation in Canberra. You will play a key hands-on leadership role across the front of house, ensuring high service standards, motivating your team and delivering an outstanding guest experience. Working across multiple locations, you will support daily operations, coach staff and help maintain the quality and consistency the brand is known for. Ideal for a hospitality professional who enjoys leading from the front in a fast-paced, product-focused environment.
Position Description
Lead and supervise front of house teams across busy cafe service periods




Ensure consistent delivery of excellent customer service and product presentation
Conduct pre shift briefings and maintain clear communication with the team
Support rostering, labour management and day to day shift coordination
Coach, train and develop team members to uphold high operational standards
Monitor cafe presentation, cleanliness and compliance with food safety and WHS requirements
Assist with cash handling, daily reporting and basic operational administration
Work collaboratively with bakery and kitchen teams to ensure smooth serviceContribute to a positive team culture across multiple Canberra locations
Position Requirements
Previous experience as a cafe Supervisor, Senior Barista/Supervisor or similar in a busy cafe or hospitality environment
Strong understanding of cafe operations, coffee service and high-volume front of house service
Proven ability to lead, coach and motivate a team while maintaining high standards
Excellent communication, organisational and problem solving skills
Ability to remain calm and decisive during busy service periods
Current RSA essential (food safety knowledge highly regarded)
Flexibility to work across multiple Canberra locations and a rotating roster (including early mornings and weekends)
Reliable transport preferred due to multi-site requirements
Salary & Benefits
$68,000-$75,000 + Super (depending on experience)
Opportunity to work with a respected cafe group
Stable, busy venues with consistent trade
Supportive leadership and positive team culture
Variety of working across multiple Canberra locations
Excellent Canberra lifestyle with short commutes
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📌 Cafe Supervisor (Canberra)
🏢 Frontline Recruitment Group
📍 Canberra