Job Description
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BFX Furniture is looking for a motivated and organised
Sales Support Officer
(internally known as Production Sales and Support Officer) to join our team at our Head Office in Yandina. This is a full-time, max-term contract until the end of December **** to help support our team during our busy season. You'll work Monday to Friday, 9:00am to 5:00pm, onsite at our Yandina Head Office.
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In this role, you'll support our Sales, Customer Service and Production teams by helping process orders, tracking their progress, and ensuring information is communicated accurately across the business. This is a great opportunity for someone looking to build their administrative career in a supportive team environment.
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Key Responsibilities:
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Process customer orders accurately using our internal systems
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Respond to enquiries from internal teams regarding order status and product availability
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Communicate with Production and Operations teams to help track order progress
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Provide updates on stock availability and expected delivery dates
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Monitor and manage tasks through our internal ticketing system
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Assist with resolving order issues and escalating concerns when required
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Support the sales team by providing accurate and timely information
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Contribute to improving processes and team efficiencies
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About you
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Strong attention to detail and accuracy
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Good communication and interpersonal skills
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Ability to manage multiple tasks and stay organised
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A customer-focused approach and willingness to help solve problems
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Comfortable learning new systems and processes
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Strong computer skills, including Microsoft Office (Outlook and Excel)
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Experience using CRM, ERP or ticketing systems is beneficial but not essential
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Experience with Dynamics 365 Business Central is advantageous but not required
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Positive attitude and ability to work effectively within a team
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Benefits
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Full time employment offering the opportunity to support a growing Sunshine Coast business
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Positive workplace culture that values initiative and teamwork
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Work with a respected and growing Australian company
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Weekly pay cycle
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Access to our Employee Assistance Program (EAP)
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Ready to Apply?
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We look forward to hearing from you! If you are interested, please apply with your CV and a cover letter.
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We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles
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📌 Sales Support Officer (Queensland)
🏢 BFX People
📍 Queensland