Job Description:

Capability consultant -

What
will your day look like?

- Manage and develop customer relationships and
perceptions to achieve mutual goals.

- Product design and gap analysis to standard product
functionality.

- Liaise with onshore and offshore development teams to
deliver robust solutions on time.

- Demonstrate the ability to plan, prioritize and
organize your time, project schedules and multiple project activities.

- Serve as a bridge between stakeholders in business and
technology. Collaborate with stakeholders to analyse and validate business
requirements

- Communicate concepts to both technical and
non-technical stakeholders

- Participate in user meetings to gain understanding of
customers’ processes, requirements, and issues to offer solutions and
continuous enhancements

- Participate and understand all the project phases
(Planning/Designing, Development/Configuration, System Test,
Integration, Functionality Testing and UAT, Deployment, Post-go live
support/Hypercare) in an agile SaaS environment

- Drive and/or participate in the requirements
confirmation discussions / requirements gathering workshops

- Run workshops with stakeholders and leaders to analyse
and design solutions for associated business processes and applications.
Handle gaps detected during prototyping.

- Work with the business to design or evaluate a
breakdown of businesses processes to identify and link functional and
non-functional requirements.

- Collect information, analyse requirements and solve
problems, providing technical and operational support.

- Manage and engage stakeholders including customers and
vendors. Build relationships, networks, vendor contracts, etc.

- Perform fit-gap analysis as needed: Analyse and assess
the feasibility of stakeholder requirements, impacts and gaps in the
standard delivered functionalities of SAP SuccessFactors and extended
applications (including ServiceNow).

- Configure and implement SuccessFactors prototypes to
meet business requirements, and participate in overall configuration
management

- Participate in the accurate updating of Configuration
Workbooks





- Perform unit testing and drive and/or participate in
User Acceptance Testing and System Integration Testing as needed.
Participate in defect management of issues identified

- Conduct system walkthroughs / demos to explain the
current configuration functionalities of each iteration

- Participate in the data conversion
process (extraction-transformation-loading) as applicable

- Assist with cutover planning and execution

- Responsible for the knowledge transfer of business
implications and detailed requirements to the application developer(s),
project manager(s) including status reporting as required.

- Provide post go-live support and application
maintenance support

- Take active responsibility for agreeing on Resolution
dates and resolving open queries

- Participate in identifying areas for improvement / best
practices

- Identify and analyse risks and issues for the program
or project portfolio in conjunction with project managers.

Client
Relationship Development and Management

- Build long-term relationships with key stakeholders

- Managing stakeholder relationships and communications
at all stages of the project.

- Continuously support the development of our service
offering and value proposition for the T&C; Technology team.

- Collaborate with Subject Matter Experts across the
business to extract required knowledge

Must
Have:

- Extensive Implementation / Support experience in SAP
SuccessFactors Employee Central, Talent Management and Development.

- Extensive Data experience in SAP SF and HR IT, People
Operations.

- Good working knowledge of ServiceNow HR Service
Delivery Module and Employee Centre

- Moderate experience as a Human Resource business user,
or another HR role.





- At least 3 implementations of SAP SuccessFactors
working as a Talent Management (Performance and goals, Succession and
Learning and Development) lead functional consultant.

- Understanding of the unified SuccessFactors solution
and the touch points with other SF modules (e.g. Learning, Talent,
Recruiting etc.).

- Experience in all aspects of SuccessFactors HCM
implementation/Continuous Improvement including requirements gathering,
fit or gap analysis, functional design development, user acceptance
testing, training and deployment activities

- Experience on working with stakeholders on requirements
and business process definition, Software Development/Systems Integration
and Application Support

- Ability to document and present solutions using various
methods (people facing, presentations, and demos)

- Knowledge of HR business process design and
development

- Previous consulting experience working with global
companies / Exposure to Internal project work

- Good analytical skills to help our stakeholders to find
best solutions for their business requirements

- Good interpersonal skills, including strong verbal and
written communication

- Able to work under pressure without any supervision,
and a good team player

- Proven ability to work creatively and analytically in a
problem-solving workplace.

- Excellent leadership and interpersonal skills.

- Planning and coordinating of own and/or team's work
activities to meet commitments and quality expectations.

- Strong communication skills (speaking, writing,
listening)

- Excellent presentation, communication and negotiation
skills

- Good knowledge of HCM concepts and HR processes

- Employee experience mindset and human centred design
principles

Here’s
what you’ll need:

Experience,
Expertise and Certification/s:

- SAP SuccessFactors Talent Management module

- SAP SuccessFactors Succession and Learning and
Development

- SAP SuccessFactors Employee Central module a plus

- Clear understanding of the data elements and structures
underlying

📌 Capability consultant (Melbourne)
🏢 Important Company of the Sector
📍 Melbourne