Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
/n
Job Summary
/n
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description /n
Ready to Make a Difference? Join Our Iconic Team at Telstra!
/n
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations.
You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
/n
Opportunities available across these locations:
/n
/n
- /n
ARARAT
/n
- /n
HAMILTON
/n
- /n
HORSHAM
/n
- /n
WARRNAMBOOL
/n
- /n
WARRNAMBOOL GATEWAY
/n
/n
What You’ll Be Doing:
/n
/n
- /n
Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
/n
- /n
Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
/n
- /n
Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
/n
- /n
Collaborate and Contribute: Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals.
/n
/n
Salary and Benefits:
/n
/n
- /n
Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
/n
- /n
Leave Options: Take advantage of 16 weeksof paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability topurchaseup to 4 weeks ofadditionalleave .
/n
- /n
Training & Career Growth Opportunities: Access over 17,000 learning programs with Linked InLearning, anddevelop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
/n
- /n
Flexibility: We offer flexible working hours and a supportive approach to parental leave— do it your way!
/n
- /n
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
/n
- /n
Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
/n
/n
Is it YouWe’re Looking For?
/n
/n
- /n
Great Communication Skills: You’rea naturalat connecting with people and making their day better.
/n
- /n
Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
/n
- /n
Sales Drive: You’remotivated to achieve (and exceed!) sales targets and KPIs.
/n
- /n
Passion for Learning: You’reeager to grow and develop your skills in a dynamic environment.
/n
- /n
Resilience and Positivity: You have a can-do attitude, even when things get busy.
/n
- /n
Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe’llteach you the rest!
/n
/n
When you become part of the Telstra team,you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Wecan’twait to see whatyou’llbring to our team!
/n
#J-18808-Ljbffr
📌 Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) (Ballarat)
🏢 Telstra
📍 Ballarat
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.