LaManna is a substantial and well-established food retail business based at Essendon Fields, operating from an approximately 10,000 sqm site and recognised as one of Australia’s largest independent supermarkets.

With strong foundations in fresh produce and Italian food heritage, LaManna has grown into a diverse food, retail and hospitality business offering an extensive range of products and services across fruit and vegetables, grocery, meat, seafood, deli and cheese, liquor, patisserie, café, Fornoria, ready-made meals, catering and other specialty food offerings.

In addition to its retail operations, LaManna operates food manufacturing activities producing ready-made meals and also services wholesale customers across Victoria with fresh produce, bakery products, prepared meals and desserts.

The business operates through a number of specialised departments and functions, supported by experienced departmental and purchasing managers. This diverse operating structure requires effective corporate administration, robust internal systems, coordinated resource planning and high-quality management support.

As LaManna continues to grow and develop, we are seeking an experienced Business Services Manager / Corporate Services Manager to strengthen the corporate and administrative framework supporting senior management and the broader organisation.

About the Role

The Business Services Manager / Corporate Services Manager is a senior management support position responsible for overseeing and coordinating LaManna’s corporate administration and business support functions.

Working closely with senior management and key departments across the organisation, the successful candidate will help ensure that administrative systems, organisational resources, management information and internal support arrangements operate effectively and consistently across the business.

The role will also contribute to organisational planning, resource coordination, policy development, management reporting and continuous improvement initiatives.

Key Responsibilities

The successful candidate will be responsible for:

. Providing senior management with high-level administrative and business support, including research, analysis and recommendations relating to organisational resources, staffing requirements, facilities, financial administration and information management.

. Assisting senior management with the development and implementation of business plans, administrative priorities and organisational initiatives aligned with LaManna’s strategic objectives.

. Reviewing resource requirements and identifying opportunities to improve efficiency,



productivity and the effective use of staff, facilities, systems and corporate resources.

. Developing, reviewing and maintaining internal administrative procedures, operational guidelines, approval processes and business support practices to promote consistency and accountability across the organisation.

. Coordinating the implementation of internal policies and procedures and assisting relevant departments to understand and apply organisational requirements consistently.

. Reviewing significant administrative and resource-management matters, assessing their business and financial implications and presenting practical recommendations to senior management.

. Preparing and coordinating management reports, briefing papers, business correspondence, submissions and other documentation required to support management decision-making.

. Working with relevant internal personnel to compile financial and operational information for budgeting, forecasting, management reporting and periodic business reviews.

. Monitoring corporate administrative expenditure and resource utilisation and identifying opportunities to improve efficiency and manage costs appropriately.

. Leading and supporting administrative personnel by establishing work priorities, allocating responsibilities, providing guidance and monitoring the quality and timeliness of work performed.

. Maintaining effective corporate information, record-management and administrative systems to ensure that senior management and relevant employees have access to accurate, reliable and timely business information.

. Coordinating administrative requirements relating to LaManna’s facilities, physical resources and external service arrangements, including liaison with contractors, professional advisers and service providers.

. Liaising and negotiating with suppliers, service providers, business partners, professional advisers and other external stakeholders in relation to corporate and administrative matters.

. Representing LaManna, where appropriate, at relevant business meetings, industry events, seminars, forums and other external engagements.

. Supporting the communication and implementation of new organisational policies, programs,



initiatives and administrative arrangements across relevant areas of the business.

. Identifying opportunities to strengthen LaManna’s corporate services, administrative systems, internal processes and organisational resource management.

. Overseeing the organisation’s broader administrative support framework to ensure that corporate services are coordinated effectively and continue to meet the needs of a large and diverse business.

About You

To be successful in this role, you will ideally have:

A Bachelor degree or higher qualification in Business Administration, Business Management, Management, Commerce, Organisation Management or a closely related discipline.

Substantial experience in corporate services, business administration, organisational support, resource management or a comparable senior management support position.

Demonstrated experience providing administrative, planning and operational support to senior management.

Experience overseeing broad administrative functions and leading or coordinating administrative personnel.

Sound knowledge of budgeting, financial administration, management reporting and organisational resource planning.

Demonstrated experience developing, implementing and reviewing organisational policies, administrative procedures and internal business systems.

Strong analytical and problem-solving capabilities, with the ability to assess complex administrative and resource-management issues and develop practical recommendations.

Excellent written and verbal communication skills, including the ability to prepare professional reports, briefing papers, correspondence and management documentation.

Strong negotiation, stakeholder-management and relationship-building skills.

Experience coordinating facilities, physical resources, information systems and external service arrangements.

Strong leadership skills and the ability to guide, support and develop administrative personnel.

Excellent organisational and time-management skills, with the ability to manage competing priorities in a fast-paced and diverse business environment.

A high level of professionalism, discretion, integrity and commercial judgement.

The ability to work independently while also collaborating effectively with senior management and departments across the organisation.

Strong computer literacy and experience using contemporary business administration, financial and information-management systems.

Experience within a large retail, food, hospitality, manufacturing or other operationally complex organisation will be highly regarded.

📌 Business Services Manager / Corporate Services Manager (Essendon Fields)
🏢 LaManna Supermarket
📍 Essendon Fields