Shangri-La Sydney in The Rocks, NSW, is seeking a passionate Reservations Agent to represent our renowned luxury hotel. You will handle guest inquiries, provide information on the hotel, its location, facilities and outlets, and help guests choose Shangri-La as their preferred stay.
You will deliver exceptional service over the phone, manage calls with professionalism, maintain accurate guest profiles in Opera PMS, and collaborate with colleagues to ensure a seamless guest journey, even during
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📌 Luxury Reservations Agent — Guest Experience Expert (The Rocks)
🏢 Shangri-La Group
📍 The Rocks
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