About the role

Complete Denture Care is seeking a friendly and professional receptionist to join our team in Wantirna. This is a part time/casual position, playing a vital role in creating a welcoming first impression for our patients, and supporting the smooth operation of our denture clinic. As a receptionist, you’ll be managing patient interactions, scheduling appointments, consulting with the inhouse laboratory and ensuring our reception area runs efficiently and smoothly.

Key responsibilities

- Greeting patients warmly upon arrival and ensuring they feel welcomed at the practice
- Handling patient enquiries via phone and in person with professionalism and empathy
- Processing patient payments and managing billing procedures
- Maintaining confidentiality and complying with privacy regulations regarding patient information
- Coordinating with the Dental Prosthetist to ensure smooth patient flow throughout the day
- Performing general administrative tasks including filing and data entry in dental and accounting software
- Assisting with practice marketing and patient communication initiatives
- Maintaining a clean and organised reception and laboratory area.
- Driving to pick up dental materials locally and dropping off business cards to local dentists.

What we’re looking for

- Robust communication skills with the ability to interact professionally with patients, specialists and staff
- Proficiency with computer systems and appointment scheduling software




- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks and prioritise effectively in a busy environment
- Knowledge of medical record keeping and privacy compliance principles
- A friendly, patient demeanour and genuine interest in providing exceptional customer service
- Previous experience in the dental industry is desirable but not essential as you’ll be provided with training onsite.

What we offer

Complete Denture Care is committed to creating a supportive and inclusive work environment where our team members can thrive. You will be part of a dedicated team that values professional development and provides ongoing support to help you succeed in your role. We foster a collaborative workplace culture that celebrates achievements and encourages open communication. As a member of our team, you will receive training to develop your skills and knowledge in dental practice administration.

About us

Complete Denture Care is a trusted dental practice dedicated to providing high-quality prosthetics and dental services to our patients in the Wantirna community. We are committed to delivering compassionate, professional care whilst maintaining the highest standards of clinical excellence. Our team is passionate about improving patients’ oral health and quality of life through specialised denture care. We pride ourselves on creating a welcoming, patient-focused environment where every member of our team contributes to exceptional outcomes.

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📌 Receptionist (Melbourne)
🏢 Complete Denture Care
📍 Melbourne