Westpac Group is seeking a Customer Communication & Experience Manager to lead the development and delivery of customer communications during business, product and regulatory change initiatives. You will ensure communications are explicit, timely and delivered through the best channels to enhance the customer experience.
You’ll work across marketing, risk and delivery teams to map journeys, shape approaches, leverage insights and bring complex changes to life with customer-centric communications
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📌 Customer Experience & Communications Lead (Sydney)
🏢 Westpac Group
📍 Sydney
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