Sutherland Shire Council in Sydney, NSW is seeking a Team Leader - Customer Service Operations to oversee the council's customer service functions and deliver outstanding experiences across channels.
You will develop and implement operational strategies, lead a cooperative team, and advise on best practices in customer service, working with the Customer Experience Leadership Team to drive continuous improvement.
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📌 Customer Service Operations Leader (Data-Driven) (Sydney)
🏢 Careers at Council
📍 Sydney
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