Crowne Plaza Surfers Paradise, part of Oscars Group, seeks a seasoned Guest Service Manager to lead Front Office and Guest Services on a full time basis. You will drive guest satisfaction, supervise shifts, and coordinate with other departments to ensure a consistently high standard of service for guests.
Ideal candidates will have 4- or 5-star hotel experience, strong leadership, and a passion for hospitality, with a focus on service recovery and revenue opportunities on the Gold Coast.
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📌 Guest Service Manager — Lead Front Office Excellence (City of Gold Coast)
🏢 Oscars Group
📍 City of Gold Coast
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