Assistant Venue Manager & Guest Experience Lead – Brisbane CBD

About the role

We’re looking for an energetic and experienced Assistant Venue Manager to join our Corbett & Claude team in Brisbane’s CBD.

Working closely with the Venue Manager, you’ll help lead the day-to-day operation of a busy, high-volume restaurant. You’ll be visible on the floor, confidently running shifts, supporting the team and ensuring every guest receives warm, attentive and engaging service.

This is an ideal opportunity for a strong hospitality supervisor or emerging manager who is ready to take on greater responsibility and continue developing toward future venue management.

Key responsibilities

- Supporting the Venue Manager with the daily operation and performance of the venue
- Confidently leading busy lunch, evening and weekend services
- Managing reservations, guest arrivals, section allocations and overall floor flow
- Running transparent pre-shift briefings and ensuring the team is prepared for service
- Coaching and supporting team members throughout each shift
- Maintaining high standards of service, presentation and professionalism
- Creating a positive atmosphere and keeping the team motivated during busy periods
- Handling guest feedback and resolving concerns calmly and professionally
- Supporting staff recruitment, onboarding and training
- Assisting with rosters, labour management and shift planning
- Completing opening and closing procedures, cash reconciliation and daily reporting
- Assisting with stock control, ordering and beverage management




- Working closely with the kitchen team to maintain smooth communication and service flow
- Ensuring food safety, RSA, workplace health and safety, and company procedures are followed

About you

- An outgoing, hands-on hospitality leader who genuinely enjoys working with people
- Confident running shifts and leading a team during busy services
- A strong communicator who can give clear direction while remaining approachable
- Organised, reliable and comfortable taking responsibility
- Able to read the room, stay calm under pressure and respond quickly when service changes
- Passionate about guest experience, team development and hospitality
- Previous supervisory or assistant management experience in a busy restaurant or hospitality venue
- Interested in developing your operational and commercial management skills

About us

Corbett & Claude is casual, modern Italian done our way—a creative, Italian-inspired menu served through open kitchens and buzzing bars, where personality drives the guest experience as much as the food.

Our venues are places where friends, families and colleagues gather, unwind and celebrate. We’re proud to create genuine long-term hospitality careers by giving talented people opportunities to learn, lead and grow with us.

If you’re ready to step into a leadership role, build your management experience and help deliver outstanding service in one of Brisbane CBD’s busiest hospitality precincts, we’d love to hear from you.

#J-18808-Ljbffr

📌 Assistant Venue Manager & Guest Experience Lead – Brisbane CBD (Brisbane City)
🏢 Corbett & Claude
📍 Brisbane City