Ticketmaster Melbourne is seeking an Operational Response Manager to monitor volumes workstreams within the Fan Support Operation across digital and non-digital platforms. You will own automation opportunities, identify contact opportunities and implement solutions to improve efficiency and fan experience.
You will lead cross-functional collaboration, refine processes, report on performance, and partner with technical teams to deploy current workflows.
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📌 Fan Support Automation & Ops Lead (Melbourne)
🏢 Ticketmaster
📍 Melbourne
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