Pacific Blue in Melbourne is seeking a Collections Strategy & Performance Process Lead to oversee end-to-end collections, customer vulnerability, and provisioning performance across the Retail business.
The role interfaces with external agencies, sets KPIs, and ensures consistency of strategy and processes across processing locations. It also leads training and process development for core collection pillars.
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📌 Strategic Collections & Performance Lead (Melbourne)
🏢 Pacific Blue
📍 Melbourne
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