05 Oct
|
Found Wellness
|
Albury
05 Oct
Found Wellness
Albury
Found Wellness is looking for an experienced, commercially minded Clinic Manager to lead the day-to-day operations and performance of our growing skin, laser and wellness clinic.
Working closely with the Clinic Owner and Clinical Team Leader , this is a hands‑on leadership role spanning people, operations, sales, marketing, systems, client experience and business development .
We are looking for someone who can take genuine ownership of the clinic, lead a team confidently and identify opportunities to grow the business.
Clinic Manager
Found Wellness | Albury, NSW
Found Wellness is looking for an experienced, commercially minded Clinic Manager to lead the day-to-day operations and performance of our growing skin, laser and wellness clinic.
Working closely with the Clinic Owner and Clinical Team Leader , this is a hands‑on leadership role spanning people, operations, sales, marketing, systems, client experience and business development .
We are looking for someone who can take genuine ownership of the clinic, lead a team confidently and identify opportunities to grow the business.
About the Role
As Clinic Manager, you will be responsible for ensuring the clinic runs efficiently, the team is supported and accountable, business targets are actively managed and our clients consistently receive an exceptional experience.
Key responsibilities include:
- Leading and supporting the clinic team and managing day-to-day performance
- Managing rosters, workflows, diary utilisation and clinic operations
- Monitoring revenue, KPIs, productivity, rebooking and retail performance
- Driving a solid retail sales culture and supporting the team to achieve targets
- Overseeing stock, ordering, administration and operational systems
- Supporting marketing campaigns, promotions and clinic events
- Assisting with social media planning, scheduling and in‑clinic content
- Supporting email and database marketing initiatives
- Managing and confidently navigating booking, CRM,
marketing and other digital platforms
- Identifying and implementing improvements to systems and processes
- Maintaining an exceptional client experience and managing client concerns
- Developing relationships with complementary local businesses and professionals
- Identifying opportunities for partnerships, referrals and cross‑marketing
- Supporting the attraction of aligned contractors and specialist practitioners
- Identifying and developing potential room sublease opportunities
- Reporting regularly to the Clinic Owner on performance, opportunities and areas requiring attention
About You
You are an organised, proactive and commercially aware manager who enjoys people, sales, systems and business growth .
You will ideally have:
- Previous management or leadership experience
- Strong people‑management and communication skills
- Commercial awareness and confidence working with KPIs and targets
- Strong retail and sales capability
- A high level of IT and digital capability
- Confidence using social media and digital marketing platforms
- Strong organisational and problem‑solving skills
- Confidence building external business relationships
- The ability to manage multiple priorities and follow projects through to completion
- A proactive approach — you identify what needs to be done and take ownership of it
Experience within the skin, beauty, wellness, medical, allied health or premium service industries would be highly regarded, but strong management capability is more important than being a clinician.
Why Join Found Wellness?
This is an opportunity to take on a genuine leadership position within an established local business entering its next stage of growth.
You will work directly with the Clinic Owner, lead a growing team and have the opportunity to contribute to the operations, marketing, partnerships and commercial direction of the clinic.
If you're a capable manager who enjoys building teams, improving systems, driving sales and finding new opportunities for growth, we'd love to hear from you.
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📌 Clinic Manager (Albury)
🏢 Found Wellness
📍 Albury