Serco is seeking a Customer Contact Officer in Melbourne to support a Federal Government client. The role offers the option to work 100% from home or from our Dandenong VIC contact centre, with training and development to build skills for delivering reliable public services.
You will handle inbound calls and emails, follow procedures, and maintain clear records in our systems while upholding accessibility and inclusivity in a supportive team setting.
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📌 Remote Customer Care Officer – Disability Services (Melbourne)
🏢 Soldier On
📍 Melbourne
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