Townsville City Council is seeking a Service Support Officer to join its IT Service Desk team in Townsville, with onsite relocation requirements. The role focuses on Level 1 and some Level 2 IT support across Council users, handling incidents and service requests from end to end in a fast-paced workplace.
You will contribute to service improvements, knowledge sharing, and ongoing development of IT support processes, ensuring a positive user experience across the organisation.
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📌 IT Service Desk Specialist — Townsville (Onsite Relocation)
🏢 Sharp & Carter
📍 Townsville
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