DuluxGroup is seeking a Contact Centre Platform Specialist to keep our customer engagement platforms reliable while shaping our future CCaaS workplace. You will translate business needs into practical configurations across routing, case management, automation and omnichannel service, working with customer service teams, IT, project teams and external vendors.
Join a group that values learning, wellbeing and growth opportunities, with adaptable options and generous parental leave.
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📌 Omnichannel Ccaas Platform Specialist Sydney (Australia)
🏢 Smartrecruiters
📍 Australia
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