Gcp Support & Incident Sme Lead & Mentor Ops Newcastle

Gcp Support & Incident Sme Lead & Mentor Ops Newcastle

04 Oct
|
Hcl Technologies
|
Newcastle

04 Oct

Hcl Technologies

Newcastle

HCLTech in Australia seeks a Subject Matter Expert (Support & Ops) to drive timely resolution of escalations using Google Cloud Platform (GCP). You will influence customer success through effective incident management and quality assurance.
You will mentor teammates, develop SOPs, validate change plans, and participate in capacity planning for GCP resources while reporting root cause analyses to stakeholders.
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📌 Gcp Support & Incident Sme Lead & Mentor Ops Newcastle
🏢 Hcl Technologies
📍 Newcastle

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