Engagis is hiring a Level 2 Technical Support Analyst in Melbourne to provide advanced technical support for ICT systems and integrated digital solutions. You will act as escalation point, perform root-cause analysis, monitor SLA performance, and coordinate onsite or remote support with field technicians as needed.
The role emphasizes continuous improvement in support operations, collaboration within a team, and prospects for career development in an Australian tech company.
J-*-Ljbffr
📌 Level 2 Tech Support Analyst — Elevate Customer Outcomes Melbourne (Australia)
🏢 Sociable Tech
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.