Level 2 Tech Support Analyst — Elevate Customer Outcomes Melbourne (Australia)

Level 2 Tech Support Analyst — Elevate Customer Outcomes Melbourne (Australia)

04 Oct
|
Sociable Tech
|
Australia

04 Oct

Sociable Tech

Australia

Engagis is hiring a Level 2 Technical Support Analyst in Melbourne to provide advanced technical support for ICT systems and integrated digital solutions. You will act as escalation point, perform root-cause analysis, monitor SLA performance, and coordinate onsite or remote support with field technicians as needed.
The role emphasizes continuous improvement in support operations, collaboration within a team, and prospects for career development in an Australian tech company.
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📌 Level 2 Tech Support Analyst — Elevate Customer Outcomes Melbourne (Australia)
🏢 Sociable Tech
📍 Australia

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