Location: Townsville

Aurizon is seeking an experienced commercial professional to manage a portfolio of major mining and industrial customers across our integrated rail, road and port logistics network.

This is not a traditional sales role. Success in this position is built on commercial leadership, contract management, operational understanding, and the ability to develop long-term strategic partnerships with customers. You will work closely with customers and internal operational teams to ensure contractual commitments are achieved, commercial risks are effectively managed, and sustainable growth opportunities are identified.

You will act as the commercial lead for your customer portfolio, balancing customer needs with operational capability and Aurizon's commercial objectives.

Key Responsibilities

- Manage a portfolio of complex customer contracts, ensuring contractual performance and commercial obligations are achieved.
- Develop strong relationships with customers and key internal stakeholders across Operations, Finance and Legal.
- Lead contract renewals, variations, commercial negotiations and pricing discussions.
- Monitor contract performance, customer volumes and commercial outcomes, identifying risks and opportunities.
- Prepare business cases, commercial proposals and tender responses to support customer retention and portfolio growth.
- Provide strategic commercial advice to support long-term customer planning and network optimisation.
- Lead resolution of commercial and operational issues impacting customer performance.
- Maintain a detailed understanding of customer operations,



market conditions and industry trends to support informed decision-making.
- Present recommendations and commercial insights to senior leadership stakeholders.

About You

We are seeking a commercially focused professional with experience managing complex customer contracts and stakeholder relationships within large operational organisations.

You will bring:

- Significant experience in commercial management, contract management, key account management or business strategy.
- Experience within mining, rail, logistics, transport, ports, resources, infrastructure or other heavy industry environments.
- Strong commercial and financial acumen, with the ability to analyse data and translate insights into business outcomes.
- Demonstrated experience leading commercial negotiations and contract renewal activities.
- An understanding of how operational performance impacts customer outcomes and commercial results.
- Solid stakeholder engagement skills, with the ability to influence and collaborate across multiple functions.
- Tertiary qualifications in Commerce, Economics, Finance, Business or a related discipline (preferred).

Ideal Backgrounds

This role may suit candidates currently working as:

- Commercial Manager
- Contract Manager
- Senior Commercial Analyst
- Strategic Account Manager (Mining,



Logistics or Infrastructure)
- Business Manager
- Commercial Lead
- Customer Manager within Mining, Rail, Ports or Supply Chain

Why Join Aurizon?

You'll play a critical role in supporting some of Aurizon's most significant mining and industrial customers while helping shape long-term commercial outcomes across a complex national logistics network.

What we offer you:

At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

- Development and growth opportunities.
- Access to mentoring and development programs.
- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
- Parental leave program and super booster.

About Aurizon.

https://youtu.be/PHESxVZ6dQY

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit www.aurizon.com.au/careers

📌 Commercial Portfolio Manager (Mackay)
🏢 Aurizon
📍 Mackay