Job Description

This on-site Social Worker position is based in Mount Isa, Queensland, working closely with individuals, families and the wider community. Relocation support is available for the successful candidate.

The role requires a versatile, flexible and community-focused approach to social work. You will provide practical and emotional support to clients experiencing a range of social, personal and wellbeing challenges, adapting your approach to suit individual circumstances and community needs.

Key responsibilities include:

- Conducting client assessments and identifying individual, family and community support needs.
- Developing and implementing appropriate support and care plans.
- Providing adaptable, person-centred support across a diverse caseload.
- Delivering crisis intervention, guidance, advocacy and referrals.
- Connecting clients with community services, government programmes and other support networks.
- Working collaboratively with multidisciplinary teams and community organisations.
- Participating in case reviews to support continuity and quality of care.
- Maintaining accurate, confidential and up-to-date case records.
- Supporting clients to build independence, resilience and confidence.
- Promoting client rights, empowerment, safety and overall wellbeing.

The successful candidate will be comfortable working independently while also contributing to a collaborative team workplace. They will demonstrate adaptability, sound judgement and a genuine commitment to working within the Mount Isa community.





About the Candidate

- A recognised qualification in Social Work, such as a Bachelor of Social Work or equivalent.
- Eligibility for membership with the Australian Association of Social Workers (AASW).
- Demonstrated experience in case management, client assessment and support planning within community, healthcare or social services settings.
- A versatile and flexible approach, with the ability to respond to changing client and community needs.
- Strong communication, active listening and interpersonal skills.
- Ability to build trust and rapport with clients from diverse cultural and social backgrounds.
- Experience working collaboratively with healthcare providers, community organisations, government services and other relevant stakeholders.
- Sound documentation and organisational skills, including the ability to manage multiple cases and maintain confidential records.
- An understanding of ethical practice, safeguarding requirements and relevant social work legislation and policy frameworks.
- Resilience, professional boundaries and a strong awareness of self-care when managing emotionally demanding situations.
- Confidence using computer systems and case management software, with a willingness to learn new systems.
- Previous experience in community services, mental health, child and family services, disability support or aged care will be highly regarded.
- Experience working in rural, remote or culturally diverse communities would be advantageous.

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📌 Social Worker (Mount Isa)
🏢 North West Queensland
📍 Mount Isa