We are a well-established sports apparel company based in Port Melbourne, that is passionate about providing great apparel solutions for sporting clubs throughout Victoria. As we continue to expand, we are looking for a results driven E-Commerce specialist to join our team.
About the Role
We are looking for someone with a strong understanding of E-commerce operations. You will manage the day to day operations our Shopify based stores, coordinating new season product launches, new club stores whilst collaborating with our various teams to deliver a seamless shopping experience.
If you are passionate about digital commerce and have a strong background with Shopify and general digital marketing and thrive in a vibrant environment, then this will be a great opportunity for you.
Key Responsibilities
- Manage and maintain Shopify club stores, including product uploads, content updates and merchandising
- Plan and execute seasonal and promotional campaigns to drive traffic, increase sales and enhance customer engagement
- Coordinate digital launches for new collections, including scheduling, content and order windows
- Monitor and manage stock levels and coordinate with logistics and production for timely replenishment
- Produce social media and digital content tailored to each customers individual needs
- Provide monthly reporting to customers and internal stakeholders and contribute to regular analysis of customer service metrics
- Monitor and troubleshoot website functionality,
ensuring seamless user experience
- Stay informed of E-commerce trends and best practices to continually improve strategy and execution
- Manage inbound customer calls and emails providing accurate and timely responses to inquiries
- Collaborating with Sales, Logistics and Marketing teams to ensure customer needs are met
About You
- Minimum 2-3 years' experience in e-commerce and digital marketing, ideally within the sports or fashion industry
- Strong knowledge of Shopify platform (including Shopify Plus) and data reporting tools (Google Analytics, Shopify Analytics)
- Creative thinker with attention to visual detail and brand consistency
- Experience creating or coordinating digital content for social media or email
- Organised, proactive and capable of managing multiple tasks
- Experience in working in a team environment. This role with require strong interaction with sales and logistics teams
- Proficiency in Microsoft Excel/Google Sheets for data analysis and reporting
- Basic understanding of HTML/CSS for website troubleshooting
- Experience with email marketing platforms (e.g., Mailchimp, Klaviyo)
- Must have the right to work in Australia
What we Offer
- A dynamic and supportive team environment
- Ownership of our e-commerce and digital content
- Opportunities for growth and career development
- Flexible work arrangements, including 1 day per week working from home
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📌 Ecommerce Administrator (Melbourne)
🏢 Loco Sportswear
📍 Melbourne
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