At ULTIQA, we create exceptional stays by blending comfort, care, and connection across our unique collection of properties.

Our passion for delivering unforgettable guest experiences starts with you – our Reservation Agents. As the first point of contact, you’ll set the tone with professionalism, warmth, and attention to detail that ensures every guest journey begins seamlessly.

Join a team that appreciates your strengths and provides the space to grow, succeed, and take pride in the work you do every day.

What You Will Do

- Deliver an exceptional standard of service to all guests and stakeholders
- Respond to all guest enquiries over phone or email
- Convert enquiries into bookings through sales strategies and relationship-building
- Manage booking processes from enquiry to arrival with accuracy and efficiency
- Communicate booking details clearly with internal teams and guests
- Maintain records and ensure all data is up-to-date

What You Bring





- Excellent written and verbal communication skills
- Customer-focused mindset with strong problem-solving abilities
- A proactive and professional attitude with attention to detail
- Experience in reservations, front office, or hospitality preferred
- Ability to work collaboratively with property managers, guests, and vendors
- Familiarity with property management systems is a plus

What We Offer

- A fun, supportive, and professional team environment
- Career development and advancement opportunities across ULTIQA properties
- Recognition for performance and contribution
- The prospect to be part of a brand that values service excellence

At ULTIQA, you’re not just taking reservations – you’re creating memorable beginnings.

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📌 Reservations Agent (City of Gold Coast)
🏢 Ultiqa Management
📍 City of Gold Coast