Operations Supervisor (Process Assistant), Outbound - Night Shift

We’re seeking for an experienced Process Assistant (PA) to join the team at our Fulfillment Center in Dandenong South - Wednesday to Saturday Night Shift.

The PA will support the Area Manager and will hold responsibilities specific to pick, pack or ship.

Key job responsibilities:

- Support and work in other departments as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
- Providing coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance




- Participating in Operational Excellence initiatives in some capacity
- Fully understanding workflow and daily production goals
- Assisting in keeping work area clean and organised
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Referring all job injuries immediately to area manager

- Previous experience leading teams
- Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
- Availability to work 38 hours+/week, and overtime as required
- Experience working with computers and Microsoft Office (Outlook, Word, Excel)

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📌 Operations Supervisor (Process Assistant), Outbound - Night Shift (City of Greater Dandenong)
🏢 Amazon
📍 City of Greater Dandenong